To delight customers in the provision of potable water, wastewater disposal and other services.
To provide quality water and waste water services, effectively meeting customer needs in a growing market through sound management policies, strategies and improving technology, whilst maintaining a safe environment for our staff and community.
The Eswatini Water Services Corporation (EWSC) is a body corporate duly established under the Water Services Corporation Act No.12 of 1992 as the sole provider of water services in the urban areas (water supply, and sewage treatment and disposal) and to control the abstraction of raw water from boreholes in those areas for which it is responsible. EWSC is a category ‘A’ Public Enterprise in terms of the Public Enterprise (Control and Monitoring) Act No.8 of 1989 and therefore it is wholly owned by Government.
The objectives of the Corporation is to abstract , store, transport , purify and collect water, convey, treat and dispose sewage in areas specified in the schedule of the Water Services Act. The Corporation is mandated to:
The Eswatini Water Services Corporation has an obligation to reduce the number of people without access to clean water and proper sanitation irrespective of its commercial objective. It also has an economic obligation to provide water and sewer services to stimulate economic development where there are socio-economic benefits irrespective of business or financial viability. With regard to access to good quality water, Vision 2022 envisages a 100% coverage for the country.
